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  1. Yesterday
  2. Hello, Since the 1.12 patch with World of Tanks, Outfox is no longer working. When attempting to log in to the game, the "Connecting" screen stalls and then stops with a result from the game client that the server does not respond. If I close Outfox from the taskbar and attempt to log in to the game (any server) without Outfox running, the game connects and logs in with no problems. Multiple attempts to log in with Outfox running on any of the servers, it will not connect even though Outfox shows that it has established a connection with a % of improvement, it will not fully log in to the game. It is as if the servers recognize that the connection is being routed and denies a log in of the game client.
  3. Last week
  4. Sorry to hear about that! Could you get with our support team so we can collect your application logs and help out with this? - https://www.getoutfox.com/support
  5. There is a bug that does not detect fornite games and the application does not work
  6. Hey, sorry for the trouble there. Though you're not seeing exactly the same thing described in this article, the steps here will usually resolve issues with Outfox showing up as a black screen, and will hopefully resolve the issue with DOTA as well - https://www.getoutfox.com/forum/index.php?/topic/124-troubleshooting-service-error/ If you keep having trouble, please get with our support team here so we can take a look - https://www.getoutfox.com/support
  7. Even though when I open Outfox I have a black box as the program. I can still type my login credentials then press tab for my password and enter to login. When I join a Dota game it disconnects me from the game every time. If i turn Outfox off the problem is solved. Is there a fix to this issue?
  8. Hey, sorry for the trouble you're having! Though the problem isn't presenting in quite the same way, the steps here will usually resolve the issue you're having - https://www.getoutfox.com/forum/index.php?/topic/124-troubleshooting-service-error/ If you continue to have trouble with the Outfox app, please reach out to our support team so we can take a look - https://www.getoutfox.com/support
  9. Hi there I just signed up and installed Outfox. When I launch the program all that I see is a big black box. Looks like outfox is not opening properly or something. Is there a fix to this issue?
  10. Earlier
  11. Hi, sorry to hear that you don't wish to continue with Outfox. Thanks for trying it out though! If you log into your account here, you will see an option to cancel - https://www.getoutfox.com/controlpanel/login If you have any trouble with that, please contact our support team and we can help with getting your account cancelled - https://www.getoutfox.com/support
  12. Hola. Quisiera saber como puedo cancelar la compra por un mes. Actualmente estoy con los dias de prueba. La verdad me siento decepcionado. En cuanto pueda me paso a otro software de paga Desde ya muchas gracias.
  13. Hi, sorry for the trouble. First of all, if you've changed Outfox's server location to a specific location, we recommend changing it back to "Fastest Server" to ensure the best possible connection. Outfox is rather situational in how much it can help with a particular game from a particular Internet connection. At the start of each session, Outfox makes a quick comparison between your base Internet connection, and the connection that Outfox can provide for that session. Based on what Outfox sees in that moment, it makes the decision to connect for that session, or, if your default connection looks better, it will not connect and your session will begin without using Outfox's connection. However, if your Internet connection fluctuates more than others, or if there is some network infrastructure between you and the Outfox server that is causing an inconsistent connection, it can make it difficult for Outfox to determine if it will be able to provide a beneficial connection to that session. Due to factors like that, Outfox may see at the start of a session that it can provide a better connection, but as the session goes on, fluctuations can make it so that your default connection would have actually been better for that session. It may help to restart your in-home network equipment if you can. But even so, the above issue may still occur. This is part of why we offer a 14-day free trial period at the start of a new account - this gives you a chance to see just how beneficial Outfox will be for you. If someone finds that Outfox isn't able to help them very much, they can cancel the account before getting billed.
  14. Ping is very unstable. The ping is low and suddenly goes up. I'm not satisfied yet. I hope you can improve the Destiny game environment. I am a Korean user. There are many users who love Destiny in Korea. If this program helps, I will use it a lot.
  15. We’re thrilled to announce we’ve partnered with ASUS ROG, a leader in gaming and routers! Now, you can enjoy excellent gaming performance with a combination of Outfox and your ASUS ROG Rapture GT-AXE1000 router, the world’s first wi-fi 6E router. Learn more: https://www.getoutfox.com/blog/asus-rog-partner-outfox
  16. Hey, sorry to hear that. Please contact our customer support team for help with your account - https://www.getoutfox.com/support
  17. lmao i got the free 90 day trial but it dont work so its not really a trial just misbranding and misrepresentation but this made me laugh pretty hard when it showed me why i should buy
  18. i payed first month and i cant get in to my account it says failed pls fix
  19. Hi, thanks for your question. First of all, if you've changed Outfox's server location to a specific location, we recommend changing it back to "Fastest Server" to ensure the best possible connection. Outfox is rather situational in how much it can help with a particular game from a particular Internet connection. At the start of each session, Outfox makes a quick comparison between your base Internet connection, and the connection that Outfox can provide for that session. Based on what Outfox sees in that moment, it makes the decision to connect for that session, or, if your default connection looks better, it will not connect and your session will begin without using Outfox's connection. However, if your Internet connection fluctuates more than others, or if there is some network infrastructure between you and either the game's server or the Outfox server that is causing an inconsistent connection, it can make it difficult for Outfox to determine if it will be able to provide a beneficial connection to that session. Due to factors like that, Outfox may see at the start of a session that it can provide a better connection, but as the session goes on, fluctuations can make it so that your default connection would have actually been better for that session. It may help to restart your in-home network equipment if you can. But even so, the above issue may still occur. This is part of why we offer a 14-day free trial period at the start of a new account - this gives you a chance to see just how beneficial Outfox will be for you. If someone finds that Outfox isn't able to help them very much, they can cancel the account before getting billed.
  20. I experienced about 40 ping my first game using this but now I have played ten matches and my ping is at 70 which is higher than I had before using outfox. Is there anything I can do to fix this?
  21. world of tanks

    Hey, Sorry to hear that, that definitely shouldn't be happening. If you've set Outfox to use a specific server location, we recommend setting it back to the default setting, which is "Fastest Server." If you're still having trouble, please contact our support team so we can take a look - https://www.getoutfox.com/suport
  22. world of tanks

    I just downloaded Outfox to use with World of Tanks. Every time I try to login to WOT, Outfox ends my session. Help!!
  23. Hey, Sorry for the trouble with logging into the Outfox app. If you haven't already, I'd recommend reinstalling the Outfox app. If you're still having trouble logging in, please contact our support team so we can take a look - https://www.getoutfox.com/support
  24. Hi there, Sorry for the trouble with this. I'd definitely recommend reinstalling the Outfox app if you haven't already. If you're still having trouble, please contact our support team and we'll be glad to help - https://www.getoutfox.com/support
  25. getting error messages after change of router. I can login normally in the site
  26. Im getting the error "login failed try again" since two days ago. I can login normally in the site
  27. Hey there! Sorry for the trouble you're having with Outfox. There are some steps here which may help with that, if you're still having trouble - https://www.getoutfox.com/forum/index.php?/topic/124-troubleshooting-service-error/ If you still have issues after trying the suggestions at the link above, then please contact our support team so we can help out - https://www.getoutfox.com/support
  28. Hi, sorry for the trouble here. It may help to reinstall Outfox. If the problem persists, then it may help to reinstall Smite as well, though I know that may be difficult to do, depending on bandwidth and whether or not you have a data cap enforced by your ISP. If you continue having this trouble, please reach out to our support team so we can gather additional info to help us get this figured out for you - https://www.getoutfox.com/support
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