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Hey @tuvshin90, We apologize for the trouble with the Outfox program loading, I would like to have you stop and start the Outfox service to see if you experience the issue still afterwards. Please follow the below steps: 1) Close the Outfox application 2) Open Windows search or the Run prompt and type in: services.msc 3) Open the Services list and locate Outfox 4) Click to highlight Outfox in the services list and choose the option to Stop the service 5) Give it several seconds to stop, then choose the option to Start the service. 6) Launch Outfox Should the issue persist, gather the logs from Outfox and email them to support@getoutfox.com Thanks!