Terrence

Staff
  • Content count

    29
  • Joined

  • Last visited

Community Reputation

0

About Terrence

  • Rank
    Outfox Support Staff
  1. Gracias por proporcionar la dirección de correo electrónico. Puedo confirmar que hemos recibido el pago, puede usar el servicio normalmente. Saludos, Soporte de Outfox
  2. Hola, ¿Puede proporcionarnos la dirección de correo electrónico de la cuenta para que podamos analizarla por usted? ¡Gracias!
  3. Hello, We apologize for the trouble with the Service Error you are receiving in Outfox. This can happen for few reasons, but usually it's because the service hasn't been started or there was a conflict when trying to start the service. Please follow these steps in the guide below to troubleshoot the error: https://www.getoutfox.com/forum/index.php?/topic/124-troubleshooting-service-error/ Regards, Outfox Support
  4. Hello @ExtremussPrime Sorry to hear that you are having issues with the service. If you wish to not troubleshoot, please contact our support team to have your account canceled: https://www.getoutfox.com/support Thanks!
  5. Hello, Outfox is only supported on 64-bit Windows 7 or newer. We do not currently support 32-bit systems. Regards,
  6. Hello, We suggest using the fastest server option to get the lowest ping possible for you. When you use the fastest server option, the Outfox app will determine if connecting with our server or using your ISP connection will result in the lowest ping. Regards,
  7. Hello @jcd.raider Sounds frustrating! Give our support team a shout directly and we'll take a look: https://www.getoutfox.com/support Regards,
  8. Hello @pugogo1999 Sorry to hear you're having trouble. Please contact our support team directly at so we can take a look into this for you: https://www.getoutfox.com/support Regards,
  9. Hello @dualhangout93 You can use Outfox to reduce your in-game ping. Unfortunately, we do not support the game Battleye. You can see the list of games we currently support at the following link: https://www.getoutfox.com/support#what-platforms-are-supported-by-outfox Regards,
  10. Hello, Please send that screenshot and your Outfox logs to our Support Team so we can look into this further. Go to the following link for the instructions on how to email the logs to us: https://www.getoutfox.com/support#how-do-i-find-my-log-files Thanks!
  11. Hello @nammar333 Sorry for the confusion. As of tomorrow, the Humble Bundle site will no longer give out codes. If you still have the code saved and have not used it, you can still apply when you need. If you have any further questions, feel free to contact our support team directly at https://www.getoutfox.com/support Thanks!
  12. Hello @minecraftmadnessman06! Sorry to hear you are having trouble with the fastest server. Please contact our Support team directly at https://www.getoutfox.com/support so we can look into this further for you. Thanks!
  13. Hello @jhamir_2000 Sorry to hear that you are having issues. Please contact our support team directly at https://www.getoutfox.com/support so we can take a look into this further for you. Thanks!
  14. Hello @r_brus Sorry to hear you are having issues. Please contact our support team directly at https://www.getoutfox.com/support so we can look into this further for you! Thanks!
  15. Hello @paul.berkowitz93! You will need to open the Outfox app. The Outfox session and connection will start when a multiplayer session in Rocket League is started. We recommend that you use the server closest to you or closest to the region of the game server. Open Outfox and then select the server you want to use in the settings menu. For best results, we recommend you use the Fastest Server option to allow the network to automatically determine which location is best for you. Thanks!