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Pod Karacz

League Of Legends problem.

Question

Im happy user of Outfox ( even tho it doesnt change my ping it makes game much more stable which is what i aim for the most). Sometimes between games in LOL , program wont detect new game. So the solution is to restart Outfox and Lol.

Edited by dotibito
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1 answer to this question

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Hey Pod,

Glad to hear its making your LoL sessions more stable. I haven't experienced that issue myself yet, so I want to see if we could take a look at your log files. Can you send them over to us at your earliest convenience?

Find the log file for your session at the following directory: %ProgramData%\Golden Frog, GmbH\Outfox\Outfox.log

  1. Open File Explorer (Win 8/10), also called Windows Explorer (Win 7).
  2. Click in the field at the top that displays what directory you are in. It is the longer field to the left of the Search bar.
  3. Enter the Outfox directory in this format: %ProgramData%\Golden Frog, GmbH\Outfox
  4. Press Enter.
  5. Locate the Outfox.log file.
  6. Attach the log file to an email ( support@getoutfox.com ) or to a response in this forum.

Once we receive that info, we can take a closer and see what's going on. Thanks!

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