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gszero

Bug: Smite Problem

Question

From what I gather. The software is supposed to stop the connection after the game session ends. So it attempts to find a new server once a match is over. It does this all the time for lets say Overwatch. And when a new match is found it finds a new close server to connect to again. However, it never does this for Smite. When you first launch Smite. It connects and finds a server. This is great. But once the match comes to an end it stays connected forever. Never ending the outfox session. It still thinks the match is playing, This is fine since it still corrects high pings for some locations you connect to. The problem occurs when after an hour has elapsed.  The graph starts to bug out. Flickering and when you close the Smite game all together. If it gets to this flickering state. The Out Fox software will not close. Needs to be forced closed and then it will no longer re open. Becomes unusable until you restart the computer.

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Hey @gszero,

Apologies for the delayed reply.  We have looked into this issue with Smite and can confirm that the Outfox connection does continue even after the match ends.

We note that in order to end the connection you must completely close the game.  We'll do some more investigation and see if we can get the Outfox connection to end in a better manner after the match and get that implemented in the next update.  As to the update, we don't currently have an ETA at this time.

Should Outfox get into that buggy flickering unresponsive state again, try restarting the service. 
1) Open Windows search or the Run prompt and type in:   services.msc  
2) Open the Services list and locate Outfox  
3) Click to highlight Outfox in the services list and choose the option to Stop the service  
4) Give it several seconds to stop, then choose the option to Start the service.  
5) Launch Outfox 

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