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13md231002

Worse connection

Question

I have been using Outfox and after/during every sesson i look to see how much it is doing to improve my connection. However it appears that i am getting about -15% "improvement" is there a reason for this/ any way to fix this?

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3 answers to this question

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Hello @13md231002,

I'm sorry to hear you're having this trouble with Outfox and we'd be happy to look at this with you!

Could you provide us a screenshot of the Outfox window after your gaming session is complete showing the traffic graph along with the statistics like the -15% improvement you're seeing?

Next I'd like to ask are you using the fastest server option?

Looking forward to hearing back from you so we can help further!

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Posted (edited)

And yes fastest is on

There was a problem processing the uploaded file. -200
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i am unable to post the image?
 

Edited by 13md231002
extra info
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Hello!

Thank you for your reply. I'm sorry to hear you're having trouble uploading that. 

Could I have you instead then send us an email with that information on our support email at support@getoutfox.com

We look forward to your email so we can help out further!

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