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aditimore303

why do i need to sign in every time?

Question

why cant the app keep me signed in? why do I have to sign in every time I turn on the computer? and on top of it, why do I have to enter email then password EVERY time? why cant it remember?

 
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1 answer to this question

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I'm sorry you are having these issues staying signed in, Outfox is designed to automatically keep you signed in after you have logged in once and exited Outfox normally (Closing the Outfox window by clicking  the 'X' and selecting the 'Exit' option when prompted. I highly suggest that after you sign in to immediately close the Outfox window as described and relaunch Outfox.

If it still prompts you to enter your credentials I suggest that you uninstall Outfox and reinstall https://www.getoutfox.com/download 

Hopefully this will resolve the issue but if you do find yourself still having this issue contact our support teams https://www.getoutfox.com/support

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