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xxthomi100xx

Installation error

Question

When downloading the setup and running it for installation, after the installation seconds I get this error "Error installing VC2015 redistributable: 1638" What can I do?

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1 answer to this question

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Hi,

Thank you for contacting Outfox Support!

I apologize for the trouble you've experienced here.

Please follow these steps to resolve the error:

1. Click on your Windows start menu and type appwiz.cpl and open appwiz.cpl to launch Programs & Features.

2. Locate the Microsoft Visual C++ 2015 Redistributables and uninstall it. (Skip this step if you do not see a VC2015 file)

3. Reboot your computer.

4. Reinstall the redistributable files with the following links:https://www.microsoft.com/en-us/download/details.aspx?id=53840&751be11f-ede8-5a0c-058c-2ee190a24fa6=True

Once you've installed the VC 2015 file, try reinstalling Outfox.

Please let us know if you have any further questions or concerns.

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