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kokaba7867

Stuck on loading

Question

Hello. I just tried trial but it can't start.

What do I do?

 

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1 answer to this question

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Hey @kokaba7867

We apologize for the trouble with the Outfox program loading, I would like to have you stop and start the Outfox service to see if you experience the issue still afterwards.  Please follow the below steps: 

1) Close the Outfox application  

2) Open Windows search or the Run prompt and type in: services.msc  

3) Open the Services list and locate Outfox  

4) Click to highlight Outfox in the services list and choose the option to Stop the service  

5) Give it several seconds to stop, then choose the option to Start the service.  

6) Launch Outfox 

Should the issue persist, gather the logs from Outfox and email them to support@getoutfox.com

Thanks!

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