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zeck8541

Ending my subscription...tired of stuck on loading

Question

Followed the suggested steps to restart the app and close/restart services. Tired of it not working and tired of paying for an unstable app. Let me know when you develop an app that isn't so unstable and maybe I'll come back. 

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2 answers to this question

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@zeck8541 Sorry to hear we were not able to resolve your issues. There are a lot of factors that go into routing game traffic and improving connection speed, and unfortunately, we can't control them all. That said, we're always making improvements to our app. Keep up on our updates through Discord (https://discord.com/channels/280832104655224832/280840502562127874) and hopefully we'll see you again in the future!

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5 hours ago, Jes Kinskey said:

@zeck8541 Sorry to hear we were not able to resolve your issues. There are a lot of factors that go into routing game traffic and improving connection speed, and unfortunately, we can't control them all. That said, we're always making improvements to our app. Keep up on our updates through Discord (https://discord.com/channels/280832104655224832/280840502562127874) and hopefully we'll see you again in the future!

I understand that. However, when attempting to log in, and remaining stuck at the "loading" screen even after following your steps to restart the services, it means that I am paying for a service which I have no access to. 

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