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davidnani97

I already made a purchase today and it tells me that my plan expires tomorrow

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1 answer to this question

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Hey there,

I've looked over your screenshot and reviewed the account on our end, and from everything I can see, your last payment was successful, the account is active and you will not be billed again until June 1st, which is one month after your recent payment.

I think there might be some confusion with the way that dates are shown on our site vs the way that dates are shown on your computer.

Dates showing in your account information on our website are in this format: MM/DD/YYYY

While it appears that dates on your computer are shown in a different format: DD/MM/YYYY

I think this might have contributed to the confusion. If you have any other questions, please feel free to reply here or contact our support team - https://www.getoutfox.com/support

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