Posted August 27, 2017 (edited) I life in Ru, and playing h1z1(eu servers), i open programm and he connect to usa, and my ping 400+ in eu server LOL. I think eu servers location in NL? Manual connect to NL or? Thank you! Edited August 27, 2017 by mazaypb 0 Share this post Link to post Share on other sites
0 Posted August 27, 2017 (edited) I now manual connect to NL and again ping high wtf? I close h1z1, and my pc only 99% loading, this is mining xd? Edited August 27, 2017 by mazaypb 0 Share this post Link to post Share on other sites
0 Posted August 28, 2017 @mazaypb - Thanks for posting about this issue. Let's see what we can do to up your game performance and get to the bottom of this! As I understand it, you launched Outfox and connected to a USA location first, which resulted in a high ping. Is that correct? Then, you connected to our Netherlands location and saw a super high ping, too? Can you confirm that you have tested with Fastest Server? If you did, is that what resulted in the USA location when you first tested? I am curious to see what the Fastest Server in-app results look like. Can you make sure Fastest Server is selected in the Outfox settings, then enter an H1Z1 session and take a screenshot of what Outfox shows? Thanks much! -Nick 0 Share this post Link to post Share on other sites
0 Posted August 28, 2017 25 minutes ago, Nick said: Can you confirm that you have tested with Fastest Server? If you did, is that what resulted in the USA location when you first tested? Yep, true! 25 minutes ago, Nick said: Then, you connected to our Netherlands location and saw a super high ping, too? Yep... 25 minutes ago, Nick said: I am curious to see what the Fastest Server in-app results look like. Can you make sure Fastest Server is selected in the Outfox settings, then enter an H1Z1 session and take a screenshot of what Outfox shows? Okay, wait. 0 Share this post Link to post Share on other sites
0 Posted August 28, 2017 (edited) Again to usa connected, and i cant close game. This is programm again 99% loading WTFFFFFF Edited August 28, 2017 by mazaypb 0 Share this post Link to post Share on other sites
0 Posted August 28, 2017 Thanks for the info @mazaypb. Can you email support@getoutfox.com with your Outfox log files, please? We can continue working on these issues together via ticket, since I suspect they are localized and not a larger impacting app bug or what have you. Instructions for finding the log files are here: https://www.getoutfox.com/support#how-do-i-find-my-log-file Note that the page doesn't mention it, but there's another log file in the same directory called OutfoxUI.log, please include that one as well. If the logs are too big, you may need to upload them to cloud storage and share a link. Thanks much! 0 Share this post Link to post Share on other sites
0 Posted August 28, 2017 (edited) Okay, now sent in mail! Edited August 28, 2017 by mazaypb 0 Share this post Link to post Share on other sites
Posted (edited)
I life in Ru, and playing h1z1(eu servers), i open programm and he connect to usa, and my ping 400+ in eu server LOL.
I think eu servers location in NL? Manual connect to NL or?
Thank you!
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