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w.vanrensbergen

Outfox not detecting game?

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Hi,
I'm trying your product with Destiny 2. On first launch after installation it worked fine, but now, everytime I launch the game with Outfox opened, nothing happens, as if Outfox would not detect the game. I've tried restaring computer, re-launching Outfox and Destiny 2, re-installing Outfox, but still getting the issue so far.

Any advice?

Thanks!

 

edit: It worked once again this morning, but it's not working anymore right now. For information, I've put computer in sleep mode between the 2 game sessions.

Edited by w.vanrensbergen
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2 answers to this question

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Hello @w.vanrensbergen

Does the app show "Outfox not used" or are you getting any other errors? 

The Outfox Not Used notification indicates the Outfox network was not used during your gaming session. When using the Fastest Server option to connect, Outfox completes a technical evaluation looking at factors including network congestion and ping time. It then determines if the Outfox network or your native internet connection is the fastest. If you see Outfox Not Used displayed, this means your standard internet connection was faster than the Outfox connection, so you were not connected to our network.

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Hi @Kayleigh

Nope, no message or error at all. Only the standard screen, as if no game was launched at all with the message "Play any supported game to automatically start an Outfox session".

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