Posted October 4, 2017 (edited) When trying to install Outfox I get an error saying, "Error installing VC2015 redistributable: 1638" I searched this up and it turns out it's because I already have another version of it on my computer Just found this program from Panjno and I wanted to give it a try. Edited October 4, 2017 by Exile 0 Share this post Link to post Share on other sites
0 Posted October 4, 2017 Hey @Exile, Sorry to read that you are having trouble installing Outfox due to the installer failing when trying to install the 2015 C++ Redistributables. Please install these files independently using the link below: https://www.microsoft.com/en-us/download/details.aspx?id=53840&751be11f-ede8-5a0c-058c-2ee190a24fa6=True After installing the 2015 C++ Redistributables, restart your computer and, after it restarts, attempt installing Outfox again. Let us know if you have any further problems. Samuel Outfox Support 0 Share this post Link to post Share on other sites
0 Posted October 4, 2017 5 minutes ago, Samuel said: Hey @Exile, Sorry to read that you are having trouble installing Outfox due to the installer failing when trying to install the 2015 C++ Redistributables. Please install these files independently using the link below: https://www.microsoft.com/en-us/download/details.aspx?id=53840&751be11f-ede8-5a0c-058c-2ee190a24fa6=True After installing the 2015 C++ Redistributables, restart your computer and, after it restarts, attempt installing Outfox again. Let us know if you have any further problems. Samuel Outfox Support Since I already have other versions it doesn't let me. 0 Share this post Link to post Share on other sites
0 Posted October 4, 2017 @Exile Thanks for the update. Looks like MS has a few options for the 2015 redists. Can you let me know if this one works? https://www.microsoft.com/en-us/download/details.aspx?id=48145 0 Share this post Link to post Share on other sites
0 Posted October 4, 2017 3 minutes ago, Nick said: @Exile Thanks for the update. Looks like MS has a few options for the 2015 redists. Can you let me know if this one works? https://www.microsoft.com/en-us/download/details.aspx?id=48145 Still not able to install. I guess it's because I already have different versions of it? Weird. 0 Share this post Link to post Share on other sites
0 Posted October 4, 2017 @Exile Yeah, it is a bit weird. I spoke with one of our devs quick and it may be that the 2017 redist isn't fully updated and is causing a conflict. Try updating the 2017 redist from here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads Let me know how that goes. If it installs, try installing Outfox after. 0 Share this post Link to post Share on other sites
0 Posted October 6, 2017 On 10/4/2017 at 5:24 PM, Nick said: @Exile Yeah, it is a bit weird. I spoke with one of our devs quick and it may be that the 2017 redist isn't fully updated and is causing a conflict. Try updating the 2017 redist from here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads Let me know how that goes. If it installs, try installing Outfox after. Yeah that fixed it. Thanks! 0 Share this post Link to post Share on other sites
0 Posted October 6, 2017 48 minutes ago, Exile said: Yeah that fixed it. Thanks! Awesome! Glad to hear it. I went ahead and updated our help guide with that step as well, in case anyone else is in the same "2017 C++ boat" as you. 0 Share this post Link to post Share on other sites
0 Posted October 7, 2017 why this program for 64 bit and dont have 32? ;\ 0 Share this post Link to post Share on other sites
0 Posted October 9, 2017 On 10/7/2017 at 5:02 AM, mrobscure said: why this program for 64 bit and dont have 32? ;\ @mrobscure Hey there! We're looking to add 32-bit support in the future, but since the vast majority of Windows systems out there are 64-bit now, that has been our focus. Stay tuned for more updates on 32-bit support! 0 Share this post Link to post Share on other sites
0 Posted July 19, 2018 Hi i have the same issue and it continue after installing le lastest vc2017 .. 0 Share this post Link to post Share on other sites
0 Posted July 19, 2018 4 minutes ago, tugdual said: Hi i have the same issue and it continue after installing le lastest vc2017 .. @tugdual Heya! I'm sorry to hear you're having trouble installing Outfox here. You can locate the latest download links for all the VC redistributables here:https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads If you keep having trouble installing can you send us a screenshot showing the exact point during the install you're encountering that trouble at? 0 Share this post Link to post Share on other sites
Posted (edited)
When trying to install Outfox I get an error saying, "Error installing VC2015 redistributable: 1638"
I searched this up and it turns out it's because I already have another version of it on my computer
Just found this program from Panjno and I wanted to give it a try.
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