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dejansimic94

Instantly changes servers is bad

Question

In my case one of two servers was stopped to work (0 ms) and OUTFOX changed my current server instantly and I was AFK about 10 sec. If you can fix that OUTFOX can wait to see what will happen with second server and if this second server isn't down (0 ms) then change servers. I am sorry for my bad English, but I hope that u can understand what I mean. There is screenshot for this  http://prntscr.com/hsl2nb

I hope that you can fix that to improve OUTFOX.

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3 answers to this question

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Hello!

Outfox isn't made to change servers automatically. Can you clarify what you saw that indicated the server changed?

From your screenshot, it appears your native connection is what dropped connectivity. To clarify the graph, the green line indicates your average ping times over the Outfox connection. The grey dotted line indicates your average ping times on your native connection (ISP.) When the connection stops Outfox isn't made to reconnect you by changing servers (servers stay the same during the game session), and your network connection will still drop if your ISP's connection drops.

Hope that helps!

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22 hours ago, Carlos said:

Hello!

Outfox isn't made to change servers automatically. Can you clarify what you saw that indicated the server changed?

From your screenshot, it appears your native connection is what dropped connectivity. To clarify the graph, the green line indicates your average ping times over the Outfox connection. The grey dotted line indicates your average ping times on your native connection (ISP.) When the connection stops Outfox isn't made to reconnect you by changing servers (servers stay the same during the game session), and your network connection will still drop if your ISP's connection drops.

Hope that helps!

But, I think, when my network connection drop both of graph's lines will drop (it had happened before the situation we are discussing now).

I was playing League of Legends and I guess I was playing with Outfox's server (because like you said my average ping times over the Outfox connection). When the gray dotted line dropped for few seconds, although green line didn't drop I was AFK for few seconds too. 

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Hello,

Thank you for your reply. No, the 'Standard connection' refers to your native connection to the game servers specifically, it does not reflect your network as a whole. However, if both lines drop, its safe to assume your entire connection to your network as a whole dropped.

Regards,
Wes
Outfox Support

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