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u3371380

outfox 1.2 not detecting games.

Question

hello, I updated outfox to the new version 1.2 and every time I launch any supported games the program doesn't detect any of them, but when I downgrade to the 1.1 version the program works fine, any help plz?

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2 answers to this question

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@u3371380 Sorry to hear you're having trouble with the upgrade. If you haven't done so already, please try fully uninstalling the previous version of Outfox, then restart your computer before installing the most recent version. You may also want to right-click and choose the option to install as administrator as well. If you still have trouble connecting to a game, please send us your log files and we can offer further assistance via email.

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@u3371380 Thanks for posting! I'd recommend @Katherine's steps and would also advise to:

1. Uninstall Outfox,
2. Reboot if prompted,
3. Install Outfox 1.2,
4. reboot if prompted;

And if the issue persists we will need the log files as mentioned to further investigate.

Thanks again! I hope that we can solve your issue soon.

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