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hakimaadl

Outfox service making lag spike

Question

I use mainly Outfox to unblock the voice chat so I can communicate in Rainbow Six siege since my ISP block the SIP port I can't send receive voip data which vivox use.

Outfox causing me to have lag spike and sometimes getting kicked from the match because of high random ping spikes so I stopped using it.

I decided to give it a try again and do some investigation why theses ping spikes happens since only GPN that unblock voice chat that I know is Outfox.

I suspected it's because of my low internet bandwidth I only have 4MB/s with a very limited upload speed(old ADSL that's the best thing we have here), so I tried monitoring my network bandwidth usage using Netlimiter.

When playing and at the moment I get lag spikes I notice that Outfox service is sucking up some of my internet bandwidth see the picture bellow.

Dual monitor screenshot showing both activity in game ping and internet usage at same time
https://imgur.com/a/IPqe7

When my ping is normal the service don't use internet bandwidth at all, so what I did after starting and connecting to the game I block outfox from using internet bandwidth, this will block the Outfox statistics from showing and stop outfox tunnelling the game through the GPNb, so I assume this high bandwidth usage is for collecting data and showing them in Electron maybe also sending them to you for logs?

I get it this is because my internet suck and someone that have better internet bandwidth will not notice any lag spike, but for me it made outfox not usable so maybe think about fixing this.

I can use outfox now to only unblock the voice chat but my game traffic is still tunnelled through my normal network and I have to unblock connect to the game and block again each time I launch the game.

Edited by hakimaadl
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2 answers to this question

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@hakimaadl Thanks for your post. As I understand, you sometimes experience lag spikes playing Rainbow 6 with Outfox (and when you experience the lag spike, you see higher-than-normal bandwidth used by the Outfox service).

When do you experience the lag spikes; is it when Rainbow 6 first starts or during live gameplay sessions? 
The traffic that is associated with the Outfox service in netlimiter should only be the traffic that is identified to be captured for R6. There are some data events but they should be very minimal. 

I am not certain what is causing the lag spikes, but if you can reach out to support@getoutfox.com with the two following log files, we will investigate further.

Open File Explorer and copy/paste these paths in the address bar to access the log files:

%ProgramData%\Golden Frog, GmbH\Outfox\Outfox.log 
%AppData%\Golden Frog, GmbH\Outfox\OutfoxUI.log

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Hey again I decided to take a look my self on the log file and found out that each time I get lag spike it's because Outfox is sending CURL requests to every Outfox server here is an example:
 

Quote

[2018-05-06 22:02:42,722 I] <9328> Received curl 200 response for <https://api.cfn.gfpnet.com/gaming/latency/74.201.99.245> (3812 ms)
[2018-05-06 22:02:43,073 I] <15120> Received curl 200 response for <https://api.cck.gfpnet.com/gaming/latency/74.201.99.245> (4191 ms)
[2018-05-06 22:02:43,523 I] <8116> Received curl 200 response for <https://api.fra3.gfpnet.com/gaming/latency/74.201.99.245> (4577 ms)
[2018-05-06 22:02:43,531 I] <7300> Received curl 200 response for <https://api.fra2.gfpnet.com/gaming/latency/74.201.99.245> (4587 ms)
[2018-05-06 22:02:43,535 I] <12380> Received curl 200 response for <https://api.lax.gfpnet.com/gaming/latency/74.201.99.245> (4580 ms)
[2018-05-06 22:02:43,581 I] <6432> Received curl 200 response for <https://api.hnl.gfpnet.com/gaming/latency/74.201.99.245> (4631 ms)
[2018-05-06 22:02:43,698 I] <11000> Received curl 200 response for <https://api.sgp2.gfpnet.com/gaming/latency/74.201.99.245> (4738 ms)
[2018-05-06 22:02:43,738 I] <15080> Received curl 200 response for <https://api.gru.gfpnet.com/gaming/latency/74.201.99.245> (4789 ms)
[2018-05-06 22:02:43,751 I] <11900> Received curl 200 response for <https://api.syd3.gfpnet.com/gaming/latency/74.201.99.245> (4815 ms)
[2018-05-06 22:02:43,865 I] <6352> Received curl 200 response for <https://api.tor2.gfpnet.com/gaming/latency/74.201.99.245> (4904 ms)
[2018-05-06 22:02:43,911 I] <3272> Received curl 200 response for <https://api.tor3.gfpnet.com/gaming/latency/74.201.99.245> (4979 ms)
[2018-05-06 22:02:43,936 I] <14916> Received curl 200 response for <https://api.icn2.gfpnet.com/gaming/latency/74.201.99.245> (4983 ms)
[2018-05-06 22:02:43,994 I] <10744> Received curl 200 response for <https://api.syd2.gfpnet.com/gaming/latency/74.201.99.245> (5032 ms)
[2018-05-06 22:02:44,074 I] <9740> Received curl 200 response for <https://api.hkg2.gfpnet.com/gaming/latency/74.201.99.245> (5124 ms)
[2018-05-06 22:02:44,137 I] <5756> Received curl 200 response for <https://api.dca.gfpnet.com/gaming/latency/74.201.99.245> (5199 ms)
[2018-05-06 22:02:44,170 I] <13992> Received curl 200 response for <https://api.pvg.gfpnet.com/gaming/latency/74.201.99.245> (5213 ms)
[2018-05-06 22:02:44,305 I] <9236> Received curl 200 response for <https://api.aus.gfpnet.com/gaming/latency/74.201.99.245> (5418 ms)
[2018-05-06 22:02:44,450 I] <12408> Received curl 200 response for <https://api.yul.gfpnet.com/gaming/latency/74.201.99.245> (5486 ms)
[2018-05-06 22:02:44,466 I] <6188> Received curl 200 response for <https://api.dal.gfpnet.com/gaming/latency/74.201.99.245> (5536 ms)
[2018-05-06 22:02:44,572 I] <7900> Received curl 200 response for <https://api.pdx.gfpnet.com/gaming/latency/74.201.99.245> (5626 ms)
[2018-05-06 22:02:44,820 I] <4900> Received curl 200 response for <https://api.scl.gfpnet.com/gaming/latency/74.201.99.245> (5864 ms)
[2018-05-06 22:02:44,875 I] <7248> Received curl 200 response for <https://api.tok2.gfpnet.com/gaming/latency/74.201.99.245> (5917 ms)
[2018-05-06 22:02:45,132 I] <10804> Received curl 200 response for <https://api.dal2.gfpnet.com/gaming/latency/74.201.99.245> (6202 ms)
[2018-05-06 22:02:45,187 E] <12328> Error during ICMP ping receive from '52.87.184.73': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,203 E] <12328> Error during ICMP ping receive from '128.90.34.4': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,208 E] <12328> Error during ICMP ping receive from '35.193.250.76': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,245 E] <12328> Error during ICMP ping receive from '172.104.6.248': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,292 E] <12328> Error during ICMP ping receive from '184.173.22.237': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,298 I] <10384> Received curl 200 response for <https://api.gig.gfpnet.com/gaming/latency/74.201.99.245> (6352 ms)
[2018-05-06 22:02:45,316 E] <12328> Error during ICMP ping receive from '45.79.195.17': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,325 E] <12328> Error during ICMP ping receive from '162.220.221.210': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,527 E] <12328> Error during ICMP ping receive from '188.172.213.58': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,527 E] <12328> Error during ICMP ping receive from '54.193.93.67': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,570 I] <688> Received curl 200 response for <https://api.sea.gfpnet.com/gaming/latency/74.201.99.245> (6674 ms)
[2018-05-06 22:02:45,839 E] <12328> Error during ICMP ping receive from '188.172.252.58': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:45,919 E] <12328> Error during ICMP ping receive from '35.199.87.84': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:46,089 E] <12328> Error during ICMP ping receive from '35.176.3.149': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:46,126 E] <12328> Error during ICMP ping receive from '35.185.78.189': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:46,148 E] <12328> Error during ICMP ping receive from '217.146.28.26': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:46,175 E] <12328> Error during ICMP ping receive from '13.58.117.71': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:46,183 E] <12328> Error during ICMP ping receive from '37.252.243.50': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:46,455 E] <12328> Error during ICMP ping receive from '217.146.0.154': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:46,476 I] <1012> Received curl 200 response for <https://api.fra.gfpnet.com/gaming/latency/74.201.99.245> (7534 ms)
[2018-05-06 22:02:46,913 I] <4944> Received curl 200 response for <https://api.mde.gfpnet.com/gaming/latency/74.201.99.245> (7981 ms)
[2018-05-06 22:02:47,280 I] <10140> Received curl 200 response for <https://api.mia.gfpnet.com/gaming/latency/74.201.99.245> (8336 ms)
[2018-05-06 22:02:48,090 I] <13440> Received curl 200 response for <https://api.hkg.gfpnet.com/gaming/latency/74.201.99.245> (9141 ms)
[2018-05-06 22:02:48,702 I] <14840> Received curl 200 response for <https://api.tok.gfpnet.com/gaming/latency/74.201.99.245> (9743 ms)
[2018-05-06 22:02:48,744 E] <12328> Error during ICMP ping receive from '54.233.227.52': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:48,744 E] <12328> Error during ICMP ping receive from '128.90.1.4': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:48,755 E] <12328> Error during ICMP ping receive from '35.197.179.150': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:48,861 I] <8288> Received curl 200 response for <https://api.las.gfpnet.com/gaming/latency/74.201.99.245> (9921 ms)
[2018-05-06 22:02:48,865 E] <12328> Error during ICMP ping receive from '35.182.191.44': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:49,041 E] <14860> Exception updating latency for '74.201.99.245' via API host 'api.lon.gfpnet.com: curl_easy_perform() failed: Timeout was reached : Operation timed out after 10000 milliseconds with 0 bytes received: iostream stream error
[2018-05-06 22:02:49,175 E] <12328> Error during ICMP ping receive from '150.129.193.197': The I/O operation has been aborted because of either a thread exit or an application request.
[2018-05-06 22:02:53,108 I] <9152> Received curl 200 response for <https://api.crl.gfpnet.com/gaming/latency/70.42.196.184> (1021 ms)
[2018-05-06 22:02:53,354 I] <8980> Received curl 200 response for <https://api.ewr.gfpnet.com/gaming/latency/70.42.196.184> (1292 ms)
[2018-05-06 22:02:53,399 I] <5204> Received curl 200 response for <https://api.dsm.gfpnet.com/gaming/latency/70.42.196.184> (1291 ms)
[2018-05-06 22:02:53,438 I] <1212> Received curl 200 response for <https://api.lax2.gfpnet.com/gaming/latency/70.42.196.184> (1397 ms)
[2018-05-06 22:02:53,449 I] <1592> Received curl 200 response for <https://api.atl.gfpnet.com/gaming/latency/70.42.196.184> (1392 ms)
[2018-05-06 22:02:53,458 I] <10252> Received curl 200 response for <https://api.tor3.gfpnet.com/gaming/latency/70.42.196.184> (1362 ms)
[2018-05-06 22:02:53,471 I] <1512> Received curl 200 response for <https://api.dca2.gfpnet.com/gaming/latency/70.42.196.184> (1375 ms)
[2018-05-06 22:02:53,498 I] <14684> Received curl 200 response for <https://api.dal.gfpnet.com/gaming/latency/70.42.196.184> (1409 ms)
[2018-05-06 22:02:53,619 I] <1220> Received curl 200 response for <https://api.cck.gfpnet.com/gaming/latency/70.42.196.184> (1586 ms)
[2018-05-06 22:02:53,704 I] <14980> Received curl 200 response for <https://api.cfn.gfpnet.com/gaming/latency/70.42.196.184> (1646 ms)
[2018-05-06 22:02:53,711 I] <9164> Received curl 200 response for <https://api.hou.gfpnet.com/gaming/latency/70.42.196.184> (1632 ms)
[2018-05-06 22:02:53,846 I] <12528> Received curl 200 response for <https://api.sfo2.gfpnet.com/gaming/latency/70.42.196.184> (1671 ms)
[2018-05-06 22:02:53,912 I] <11972> Received curl 200 response for <https://api.cmh.gfpnet.com/gaming/latency/70.42.196.184> (1833 ms)
[2018-05-06 22:02:54,046 I] <14308> Received curl 200 response for <https://api.itm.gfpnet.com/gaming/latency/70.42.196.184> (1966 ms)
[2018-05-06 22:02:54,185 I] <6700> Received curl 200 response for <https://api.chs.gfpnet.com/gaming/latency/70.42.196.184> (2105 ms)
[2018-05-06 22:02:54,264 I] <9372> Received curl 200 response for <https://api.gru.gfpnet.com/gaming/latency/70.42.196.184> (2103 ms)
[2018-05-06 22:02:54,466 I] <14136> Received curl 200 response for <https://api.pvg.gfpnet.com/gaming/latency/70.42.196.184> (2260 ms)
[2018-05-06 22:02:54,495 I] <14964> Received curl 200 response for <https://api.gfpnet.com/gaming/analytics> (2396 ms)
[2018-05-06 22:02:54,549 I] <9392> Received curl 200 response for <https://api.hkg.gfpnet.com/gaming/latency/70.42.196.184> (2389 ms)
[2018-05-06 22:02:54,567 I] <1200> Received curl 200 response for <https://api.hkg2.gfpnet.com/gaming/latency/70.42.196.184> (2393 ms)
[2018-05-06 22:02:54,751 I] <4364> Received curl 200 response for <https://api.dmk.gfpnet.com/gaming/latency/70.42.196.184> (2654 ms)
[2018-05-06 22:02:55,044 I] <1460> Received curl 200 response for <https://api.icn2.gfpnet.com/gaming/latency/70.42.196.184> (2858 ms)
[2018-05-06 22:02:55,289 I] <8892> Received curl 200 response for <https://api.icn.gfpnet.com/gaming/latency/70.42.196.184> (3109 ms)
[2018-05-06 22:02:55,355 I] <2596> Received curl 200 response for <https://api.mex.gfpnet.com/gaming/latency/70.42.196.184> (3155 ms)
[2018-05-06 22:02:55,396 I] <5760> Received curl 200 response for <https://api.tok.gfpnet.com/gaming/latency/70.42.196.184> (3190 ms)
[2018-05-06 22:02:55,638 I] <11580> Inbound registration removed; terminating thread
[2018-05-06 22:02:55,638 I] <10696> Inbound registration removed; terminating thread
[2018-05-06 22:02:55,639 I] <6560> Connection for 'UDP@192.168.2.15:23716-to-UDP@70.42.196.67:38700' terminated since socket on local port 23716 no longer exists
[2018-05-06 22:02:55,640 I] <6560> Connection for 'UDP@192.168.2.15:23716-to-UDP@74.201.99.245:3478' terminated since socket on local port 23716 no longer exists
[2018-05-06 22:02:55,810 I] <11984> Received curl 200 response for <https://api.fra3.gfpnet.com/gaming/latency/70.42.196.184> (3670 ms)
[2018-05-06 22:02:55,897 E] <14200> Exception updating location cache: HTTPError: curl_easy_perform() returned status code: 401
[2018-05-06 22:02:55,897 E] <14200> No location info was retrieved for address 70.42.196.184
[2018-05-06 22:02:56,251 I] <10712> Received curl 200 response for <https://api.dal2.gfpnet.com/gaming/latency/70.42.196.184> (4156 ms)
[2018-05-06 22:02:56,263 I] <14040> Received curl 200 response for <https://api.yul.gfpnet.com/gaming/latency/70.42.196.184> (4046 ms)
[2018-05-06 22:02:56,396 I] <4600> Received curl 200 response for <https://api.mde.gfpnet.com/gaming/latency/70.42.196.184> (4298 ms)
[2018-05-06 22:02:56,406 I] <14120> Received curl 200 response for <https://api.den.gfpnet.com/gaming/latency/70.42.196.184> (4301 ms)
[2018-05-06 22:02:56,575 I] <12780> Received curl 200 response for <https://api.fra.gfpnet.com/gaming/latency/70.42.196.184> (4452 ms)
[2018-05-06 22:02:56,656 I] <3536> Received curl 200 response for <https://api.hnl.gfpnet.com/gaming/latency/70.42.196.184> (4477 ms)
[2018-05-06 22:02:56,753 I] <14964> Received curl 200 response for <https://api.gfpnet.com/gaming/analytics> (652 ms)
[2018-05-06 22:02:56,767 I] <6104> Received curl 200 response for <https://api.fra2.gfpnet.com/gaming/latency/70.42.196.184> (4645 ms)
[2018-05-06 22:02:56,804 I] <3492> Received curl 200 response for <https://api.sgp2.gfpnet.com/gaming/latency/70.42.196.184> (4598 ms)
[2018-05-06 22:02:56,818 I] <4916> Received curl 200 response for <https://api.cck2.gfpnet.com/gaming/latency/70.42.196.184> (4760 ms)
[2018-05-06 22:02:56,863 I] <6524> Received curl 200 response for <https://api.sgp.gfpnet.com/gaming/latency/70.42.196.184> (4654 ms)
[2018-05-06 22:02:56,936 I] <4356> Received curl 200 response for <https://api.tor2.gfpnet.com/gaming/latency/70.42.196.184> (4731 ms)
[2018-05-06 22:02:57,022 I] <14784> Received curl 200 response for <https://api.mia.gfpnet.com/gaming/latency/70.42.196.184> (4900 ms)
[2018-05-06 22:02:57,039 I] <10560> Received curl 200 response for <https://api.lon2.gfpnet.com/gaming/latency/70.42.196.184> (4840 ms)
[2018-05-06 22:02:57,093 I] <14148> Received curl 200 response for <https://api.syd2.gfpnet.com/gaming/latency/70.42.196.184> (4883 ms)
[2018-05-06 22:02:57,265 I] <8656> Received curl 200 response for <https://api.chi.gfpnet.com/gaming/latency/70.42.196.184> (5186 ms)
[2018-05-06 22:02:57,274 I] <8660> Received curl 200 response for <https://api.lim.gfpnet.com/gaming/latency/70.42.196.184> (5153 ms)
[2018-05-06 22:02:57,431 I] <11692> Received curl 200 response for <https://api.sea.gfpnet.com/gaming/latency/70.42.196.184> (5373 ms)
[2018-05-06 22:02:57,609 I] <5364> Received curl 200 response for <https://api.syd3.gfpnet.com/gaming/latency/70.42.196.184> (5509 ms)
[2018-05-06 22:02:57,641 I] <12336> Inbound registration removed; terminating thread
[2018-05-06 22:02:57,642 I] <9124> Inbound registration removed; terminating thread
[2018-05-06 22:02:57,643 I] <1696> Inbound registration removed; terminating thread
[2018-05-06 22:02:57,643 I] <7944> Inbound registration removed; terminating thread
[2018-05-06 22:02:57,644 I] <6560> Connection for 'UDP@192.168.2.15:9103-to-UDP@216.98.55.85:6085' terminated since socket on local port 9103 no longer exists
[2018-05-06 22:02:57,644 I] <6560> Connection for 'UDP@192.168.2.15:23746-to-UDP@74.201.99.245:3478' terminated since socket on local port 23746 no longer exists
[2018-05-06 22:02:57,644 I] <6560> Connection for 'UDP@192.168.2.15:23746-to-UDP@70.42.196.184:6250' terminated since socket on local port 23746 no longer exists
[2018-05-06 22:02:57,645 I] <6560> Connection for 'UDP@192.168.2.15:3074-to-UDP@51.144.83.181:30100' terminated since socket on local port 3074 no longer exists

So what i did in order to fix this I simply added all of the api.X.gfpnet.com to the windows hosts file except for the api.gfpnet.com and the belguim server which I use api.crl.gfpnet.com

Quote

127.0.0.1 api.ams.gfpnet.com 
127.0.0.1 api.crl.gfpnet.com
127.0.0.1 api.fra3.gfpnet.com
127.0.0.1 api.cfn.gfpnet.com
127.0.0.1 api.fra2.gfpnet.com
127.0.0.1 api.fra.gfpnet.com
127.0.0.1 api.ewr.gfpnet.com
127.0.0.1 api.lax2.gfpnet.com
127.0.0.1 api.tor3.gfpnet.com
127.0.0.1 api.chs.gfpnet.com
127.0.0.1 api.aus.gfpnet.com
127.0.0.1 api.dsm.gfpnet.com
127.0.0.1 api.cmh.gfpnet.com
127.0.0.1 api.chi.gfpnet.com
127.0.0.1 api.dca2.gfpnet.com
127.0.0.1 api.sea.gfpnet.com
127.0.0.1 api.hou.gfpnet.com
127.0.0.1 api.dca.gfpnet.com
127.0.0.1 api.dal2.gfpnet.com
127.0.0.1 api.atl.gfpnet.com
127.0.0.1 api.mia.gfpnet.com
127.0.0.1 api.las.gfpnet.com
127.0.0.1 api.dal.gfpnet.com
127.0.0.1 api.tor2.gfpnet.com
127.0.0.1 api.mde.gfpnet.com
127.0.0.1 api.yvr.gfpnet.com
127.0.0.1 api.gru2.gfpnet.com
127.0.0.1 api.lim.gfpnet.com
127.0.0.1 api.hnl.gfpnet.com
127.0.0.1 api.pdx.gfpnet.com
127.0.0.1 api.mex.gfpnet.com
127.0.0.1 api.lax.gfpnet.com
127.0.0.1 api.pvg.gfpnet.com
127.0.0.1 api.syd3.gfpnet.com
127.0.0.1 api.tok.gfpnet.com
127.0.0.1 api.den.gfpnet.com
127.0.0.1 api.dmk.gfpnet.com
127.0.0.1 api.sfo2.gfpnet.com
127.0.0.1 api.gig.gfpnet.com
127.0.0.1 api.eze.gfpnet.com
127.0.0.1 api.sgp2.gfpnet.com
127.0.0.1 api.tok2.gfpnet.com
127.0.0.1 api.cck2.gfpnet.com
127.0.0.1 api.syd2.gfpnet.com
127.0.0.1 api.hkg2.gfpnet.com
127.0.0.1 api.lon2.gfpnet.com
127.0.0.1 api.sgp.gfpnet.com
127.0.0.1 api.lon.gfpnet.com
127.0.0.1 api.icn2.gfpnet.com
127.0.0.1 api.yul.gfpnet.com
127.0.0.1 api.cck.gfpnet.com
127.0.0.1 api.itm.gfpnet.com
127.0.0.1 api.gru.gfpnet.com
127.0.0.1 api.scl.gfpnet.com
127.0.0.1 api.icn.gfpnet.com
127.0.0.1 api.nyc.gfpnet.com
127.0.0.1 api.hkg.gfpnet.com

And lag spikes are gone as I said before sending all this CURL requests in a short amount of time saturated my poor 4Mbits ADSL internet.

Now both of the VoIP and the tunnelling work fine.

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