Question

When I open the program I get this directly, I do not ask to log in or anything, it just does not work. I already waited, closed and reopened it to see if it worked and nothing, until I restarted my PC and it still does not work.
I have windows 7 64 Bits.

Sin título.png

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2 answers to this question

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Hi!

 

I'm sorry to hear of the trouble.  We have a troubleshooting guide for this issue outlined in the link below.  Please check it out!

 

I hope this helps!

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