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tatae4224

Outfox is still IN USED when im not in the game and its stuck.

Question

It gets stuck in IN USED sometimes and i get disconnected when i restart outfox. 

HASSLE

please fix it. thank you!

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1 answer to this question

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Hey @tatae4224,

Sorry to hear about the trouble there using Outfox.  Please follow the below steps to restart the service:

1) Close the Outfox application

2) Open Windows search or the Run prompt and type in: services.msc

3) Open the Services list and locate Outfox

4) Click to highlight Outfox in the services list and choose the option to Stop the service

5) Give it several seconds to stop, then choose the option to Start the service.

6) Launch Outfox

Should the issue persist, send an email to support@getoutfox.com and include the following information:

1.  The game(s) you are experiencing this issue on

2.  A screenshot(s) of this issue.

3.  The log files from Outfox.  https://www.getoutfox.com/support#how-do-i-find-my-log-file

Thanks!

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