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tomasgamerrt

Outfox generating loss and unstable ping on CSGO

Question

For some reason, the connection using Outfox is worse than my normal WI-FI connection. I used the client to play FACEIT, the server was on Sao Palo BR. In the client i selected the server "Sao Paulo" instead of "Fastest Server" and my ping was constantly changing from 70 to 300 with a loss of 20%. I live in Argentina, so i tried and Argentinian server, and the problem was the same 40 ms to 300, with 6-8-10& loss. I also used the option "Fastest Server" and no changes...

I really want to buy this client, but it makes my connection worse than normal.

Sorry for the bad english, not my main lenguage hehe

Edited by tomasgamerrt
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1 answer to this question

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Hello @tomasgamerrt,

Sorry to hear about the trouble there playing CS:GO.  This is how Outfox works.  We offer you an alternate path to the game server, sometimes it will offer a better connection quality, sometimes it won't.  From what stats you have provided it appears that your normal internet connection is offering a better connection to the game server than our connection.  If you haven't done so already, we would advise rebooting both the computer and your router to refresh the network.

Should the same issue persist, then Outfox wouldn't be able to improve your specific connection quality.

Thanks!

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