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faustadhira

I need Help.

Question

Hello i just downloaded Outfox, and then i get this SERVICE ERROR thingy i cant login so i chat with Jack he send me a link and then i scroll down until i find a text that says go to run and type services.msc and find the outfox and then set it to off i cant heres the problem (WARNING:my English is bad)

ScreenShot    =     error.thumb.PNG.d63aa3d3837706bccbdfe5dfc2012c84.PNG

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2 answers to this question

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Hey @faustadhira,

Sorry to hear about the continued trouble with the Service Error on Outfox.

Do you have any active anti-virus, firewall, or other security software? If so, can you please temporarily disable those security programs and then try restarting the service again?

If not, go ahead and reboot the computer.  This should clear the service from running.  If the service error persists and that error persists when restarting the service go ahead and move to step 4 of the troubleshooting guide.

Should the issue persist after following the guide, send us the Outfox log files in a reply to your ticket (7215) and we can investigate further.

Thanks!

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