Fortnite error "network connection lost" when using Outfox

[elibabaplayz 0]

Hello, so basically what I do is I open outfox, and then I open Fortnite, and everything's good so far. I press "play" to join a game, and the game is stuck in the loading screen, but in outfox it shows that the session has started. after 2 minutes it kicks me to the lobby (from the loading screen) and I get "network connection lost" error. then I closed outfox and I joined a game without any problems. Please help?

thanks - MockTheRock

[Kayleigh 0]

Hello @elibabaplayz!

Sorry to hear you're having trouble playing Fortnite with Outfox. Please email your connection logs to our support team at support@getoutfox.com

How to find your logs:
https://www.getoutfox.com/support#how-do-i-find-my-log-files

We will follow up with you via email after reviewing your log files. 

regards,
Kayleigh