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minusthebear69

Why isn't this working?

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I opened chat and was told to email my logs, then I was told to avoid confusion they'd close the ticket and continue with the one I originally opened but haven't heard anything since.

 

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Hey @minusthebear69,

We've received your log files and issued a reply email (ticket 3322224) which should arrive shortly.  Our apologies for the delay in the reply.

If you don't see the reply, it may have ended up in your spam/junk folder.

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